Return & exchange policy

Returns Policy

We will offer customers a full refund on their purchase when:

• You can return or exchange your item till 48 hours  after  your purchase. 

• The items are in a sellable condition and the labels are attached to them.

• The items had not been worn, washed or damaged.

• The original invoice can be presented as proof of the purchase made.

• The items arrived damaged (this does not include damage that was incurred after purchase).

Exchange Policy

You are free to exchange an item you purchased with any other item in stock.

Exchange of items is possible when:

• The items are in the same condition that allows them to be sold and the original garment label sewn into the clothes must still be attached
• The items were not worn, washed or damaged.
• An original invoice is provided as proof of purchase
• The items are defective (except for flaws in the garment after its purchase)

How can I return/exchange an item I purchase?

Please send the item you would like to return/exchange to:

Yael Admoni

90 Hahasmonaim st 

Tel Aviv 

 

Returns can be with our delivery service

if you choose to use them it will  cost 29 ILS or you can return it by yourself  to the studio with out any cost.

If you want to return an item please send notification to yaeladmoni8@gmail.com no more than 7 days after receiving the order.

We will send you a confirmation email once the parcel has arrived and start the return/exchange process within 5 work days (the refund will be in your account within 10 work days).  

We do not offer refunds for the original delivery costs.

Please note:

The refund will be made to the means of payment used when purchasing the product. The refund will include the cost of the return delivery only if the wrong item was sent or if the items arrived damaged.